How to Understand Customer Behavior?
How teams use behavioural analytics and satisfaction metrics like NPS, CSAT, and CES to reduce…
Prashant Sharma How AI Can Predicts Churn Before It Happens
Discover how AI can analyze behavior, spot early warning signs, and predict customer churn before…
Brand Transparency in 2025: The Essential Strategy to Build Trust
We live in a time where information flows freely, and consumer skepticism is at an…
Prateek Pundir How to Analyze Churn Rate and Improve It
Learn how to analyze customer churn, uncover why users leave, and implement smart retention strategies.…
Power of Customer Feedback: Analyze Insights to Fuel Your Growth Journey
At Feedal, customer feedback is central to everything we do. Indeed, we want every team…
feedal_admin Net Promoter Score (NPS): How to Create, Calculate & Analyze
Net Promoter Score (NPS) helps measure customer loyalty and satisfaction with one key question. Learn…